Nickelodeon Hotels & Resorts Riviera Maya, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Bahia Petempich, Puerto Morelos, Mexico, 77580

Nickelodeon Hotels & Resorts Riviera Maya offers a family-friendly experience with exclusive amenities such as Nickelodeon Place and Aqua Nick, along with personalized services. This 4-star Puerto Morelos hotel features a variety of dining options, a spa, and 24-hour room service.

Rooms & Amenities

Rooms at Nickelodeon Hotels & Resorts Riviera Maya include air conditioning, modern décor, and access to beach beds. Guests can enjoy the renowned Gourmet Inclusive® Experience by Karisma, providing the best in food and service.

Dining Options

Dining options feature onsite restaurants focusing on fresh ingredients, ensuring a variety of culinary experiences. Room service is available 24 hours a day.

Leisure & Entertainment

The property includes facilities for leisure such as a spa, as well as kids’ entertainment through Club Nick and Plaza Orange. Guests have access to water activities and recreational areas.

Location & Transportation

Nickelodeon Hotels & Resorts Riviera Maya is situated 30 km from Aeropuerto de Playa del Carmen. Nearby attractions include Playa del Secreto, located 2 km away.

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 5.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 16.3 mi

Cancun (CUN) 20.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Paid parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Free Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
24-hour security

Sports & Fitness

Exercise gym

Services

Car hire

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool
Spa & wellness centre

Room features

Air conditioning

Location

Bahia Petempich, Puerto Morelos, Mexico, 77580

Map view

Bahia Petempich, Puerto Morelos, Mexico, 77580

City landmarks

Beach

Playa del Secreto

1.4 mi

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

1.6 mi

El Palenque Theater

2.1 mi

Chapel

2.1 mi

Golf Course

El Manglar Golf Course

2.6 mi

Cirque du Soleil

2.7 mi

Teatro Vidanta

2.9 mi

Playa Paraiso Golf Course

3.0 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

6.0/10

Guest rating

Rooms

8.6

Location

8.4

Service

7.0

Dining

7.2

Reese

United Kingdom, February 2025

5.2/10

My stay at Nickelodeon Hotels & Resorts Riviera Maya was a mix of good amenities and some minor hiccups. The family-friendly atmosphere and spacious suite were highlights, but the wait times at the restaurants were a bit frustrating.

Rooms

8.0

I loved my spacious suite, it was both stylish and incredibly comfortable. The luxurious touches made my stay feel extra special.

Service

7.0

While the staff was friendly and eager to help, I experienced a few delays that put a slight damper on the overall service experience.

Location

9.0

The resort's location is fantastic, with easy access to beautiful beaches, making it perfect for relaxing days by the sea.

Dining

6.0

I enjoyed the variety in dining options, but the wait times were often longer than expected, especially during peak hours.

Facilities

8.0

The facilities were great, with a great pool area and activities for kids, but I had to rent a car to explore the nearby attractions better.

Gerald

United Kingdom, January 2025

5.0/10

My stay at Nickelodeon Hotels & Resorts Riviera Maya was quite enjoyable, with beautiful rooms and a fantastic dining experience. However, I did experience some delays with the service that detracted from the overall experience.

Rooms

9.0

The rooms were spacious, well-decorated, and equipped with luxurious amenities that made me feel pampered. I especially loved the swim-up suite that allowed me to step right into the pool from my patio.

Service

7.0

While the staff were friendly and eager to help, the service often felt a bit slow, especially during busy meal times. This left me waiting longer than I would have liked.

Location

8.0

The resort's location in Puerto Morelos is perfect, providing a beautiful beachfront and a tranquil atmosphere. I felt a world away from the hustle and bustle.

Dining

9.0

Dining options were impressive, with a variety of culinary delights that catered to diverse tastes. I particularly enjoyed the fresh seafood dishes, which were expertly prepared.

Facilities

9.0

The facilities were great, featuring multiple pools and activities for relaxation and fun. The spa services were especially luxurious, adding an extra touch to my stay.

Angela

United Kingdom, January 2025

5.8/10

My stay at Nickelodeon Hotels & Resorts Riviera Maya was enjoyable, with beautiful surroundings and excellent dining options. However, I did find the service could use some improvement, especially during peak hours. Overall, it was a relaxing experience with some highlights and a few areas for growth.

Rooms

9.0

The room was spacious and well-appointed, featuring luxurious amenities that made me feel truly pampered during my stay.

Service

7.0

While the staff was friendly and attentive, there were moments where the response time was slower than expected, especially during busy meal times.

Location

8.0

Located conveniently near the beach, the resort offered stunning ocean views that really enhanced my overall experience.

Dining

9.0

I was particularly impressed with the diverse dining options, especially the homemade cakes that were a good treat at breakfast.

Facilities

8.0

The resort facilities were well-maintained, and the car hire service made exploring the local area easy and convenient.

Alfred

United Kingdom, December 2024

7.0/10

I had a blast at Nickelodeon Hotels & Resorts in Riviera Maya! The fun water park kept me occupied all day, though I found the dining options a bit limited for my taste. Overall, I'd say it was a great choice for some family fun in the sun.

Rooms

8.0

My room was super spacious, and I loved the comfy bed. They really nailed it with the family-friendly amenities!

Service

7.0

The staff was friendly and welcoming, but I felt like the check-in process could've been a bit smoother.

Location

9.0

The location was perfect, close to the beach with beautiful views all around. I couldn't have picked a better spot!

Dining

6.0

While I enjoyed the home-made yogurt, I just wish there were more diverse choices on the menu.

Facilities

8.0

The water park was a total highlight, and I appreciated the option for car hire to explore more of the area.

Amelia

United Kingdom, November 2024

7.0/10

My stay at Nickelodeon Hotels & Resorts Riviera Maya was nice, thanks to the spacious rooms and the engaging activities. However, the dining experience could use improvement as I found the options limited at times. Overall, it was a fun getaway for families. 😊🌴

Rooms

9.0

The rooms were incredibly spacious and well-appointed, featuring plush bedding and vibrant decor that truly captured the essence of a family-friendly resort. I felt relaxed as soon as I entered my suite.

Service

7.0

The staff were friendly and attentive, always available to assist with my requests. However, there were moments when the service felt a bit slow during peak hours at the dining areas.

Location

8.0

The resort is set in a stunning beachfront location, surrounded by lush greenery. It’s conveniently close to various attractions in Puerto Morelos, making it easy to explore.

Dining

6.0

While I enjoyed the shabu-shabu option, the overall variety in dining choices was somewhat lacking, especially for a longer stay. I wished there were more themed restaurants to try.

Facilities

9.0

The facilities, including the pools and kids' club, were fantastic. I especially loved the option for car hire to explore the nearby areas, which made my trip even better.